Guarantee terms

The promise

Pangeti guarantees at least two qualified manufacturer matches within 10 business days after payment and receipt of a complete product brief. A qualified match is a verified manufacturer that: has relevant capabilities for your product, has reviewed your brief and confirmed interest, and has provided or confirmed its MOQ, estimated lead time, and preliminary pricing or a pricing range based on your specifications. If we deliver fewer than two qualified matches within that period, you receive a full refund of the $199 fee to your original payment method within 5 business days. Final negotiated pricing, sample approval, production quality, and future manufacturer performance are not guaranteed. The delivery period extends if required information from the buyer is missing. One manufacturer matching order covers one product or closely related product family.

Questions

Email us at support@pangeti.com.